At Intellcolabs, we are committed to protecting personal data and ensuring compliance with global data privacy regulations. As a provider of AI-driven voice agents, chatbots, and automation solutions, we take data security seriously and operate with full transparency and responsibility.
1. Purpose
This Data Processing Addendum (“DPA”) forms part of our agreement with clients and outlines the terms under which Intellcolabs processes personal data on behalf of our customers, in accordance with applicable data protection laws such as the GDPR, CCPA, HIPAA, and others.
2. Scope of Processing
This DPA applies to all personal data processed through our services, including our AI Voice Agents, AI Chatbots, and automation tools, whether accessed via our platform, APIs, or integrations.
3. Data Processing Principles
We uphold the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. Data is only processed as necessary to deliver and improve our services.
4. Security Measures
Intellcolabs uses industry-standard security practices to protect data, including but not limited to:
End-to-end encryption
Access controls and authentication
Regular security audits and monitoring
Data minimization and retention protocols
5. Rights of Data Subjects
We support our clients in fulfilling their obligations regarding data subject rights, including:
Access to personal data
Correction or deletion of data
Data portability
Objection or restriction of processing
Requests can be submitted directly or facilitated through our support team at [email protected].
6. Subprocessors
If we engage third-party subprocessors, they are contractually bound to meet the same level of data protection as outlined in this DPA. A list of current subprocessors is available upon request.
7. Data Retention
Personal data is retained only as long as necessary to provide our services or as required by law. Upon service termination or at the client’s request, data is either securely deleted or anonymized.
8. International Transfers
If personal data is transferred across borders, we ensure compliance with relevant data transfer mechanisms, including Standard Contractual Clauses (SCCs) or other recognized legal frameworks.
9. Compliance and Cooperation
Intellcolabs complies with major regulatory frameworks and cooperates with clients to ensure ongoing compliance with evolving data protection requirements.
This DPA reflects Intellcolabs’ commitment to safeguarding data while enabling the power of AI across industries. For further questions or to request a signed DPA, please contact [email protected].
Last Updated: Aug 1, 2025